Families

Families

Babies and children are learning through every experience. Make your child's early years count by supporting their learning and development each day. Find tips, activities and information to support your child's development at The Early Years Count website.

Early childhood education and care services

Early childhood education and care services enable parents and carers to work, study and take part in community life knowing their child is safe, well cared for and educated by people who share an understanding of their child's learning and development needs.

Read more about education and care services for children from birth to 12 years old by following the links below:

Getting started

Read more about choosing an early childhood service, kindergarten programs, quality assessments and ratings, rebates and financial assistance and parenting tips and advice by following the links below (some links will take you to the Queensland Government website):

Concerns about your service?

Complaints

If you have a complaint about your early childhood education and care service, talk to them first. Your issue might be resolved immediately.

If you don't want to do this, or you already have and your issue has not been resolved, you can make a complaint. Information about making a complaint is found on the Making a complaint or accessing information webpage.

Compliance, monitoring and enforcement

The department is responsible for monitoring early childhood education and care services to ensure they meet the requirements of the National Law and Regulations.

Under the National Law, the department may publish details of enforcement actions (PDF, 812KB) taken against approved providers, approved services and individuals on this website.

Enforcement actions are taken to ensure the health, safety and wellbeing of children attending a service which is not compliant with the National Quality Standard.

Need some help?

Phone helplines, websites and email contacts to help you find more information about Queensland's early childhood education and care services including legislation, new regulations and financial help that may be available.

Contact us if you have more questions, or feedback or suggestions about our service and performance.

Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0) (https://creativecommons.org/licenses/by/3.0/au/ )
Last updated
08 August 2017
UA-4726377-44 found