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The Queensland Department of Education and Training (DET) is responsible for delivering educational services to approximately 515,000 Queensland students through about 1234 State Schools. This is supported by over 81,000 employees throughout Queensland.
The department is a pillar within all communities and for significant periods has responsibility for our most valuable and vulnerable resource - our children. That responsibility includes their safety and security along with the safety and security of staff and other stakeholders engaged within educational precincts.
The DET Disaster and Emergency Management Arrangements, follows the direction set by the Disaster Management Strategic Policy Framework (QLD Govt) and it applies to those disasters and emergencies (natural hazards and threats from human-caused events) that occur, or are likely to occur, within or impact on:
The department has developed this approach and arrangements to meet the challenges of disasters which span the planning, preparation, response and recovery phases of disaster management.
Queensland's disaster management arrangements are outlined in the Disaster Management Act 2003, and the State Disaster Management Plan.
This legislation and its supporting plan applies to any natural hazards or human-caused event that causes, or has the potential to cause, serious community disruption that requires a significant coordinated response by the State and other entities to help the community recover from the disruption.
There is a range of legislation, key policies and procedures which direct and support DET activities in planning, preparing for, responding to and recovering from disasters and emergencies including:
The Department has adopted a framework which outlines the system applied to manage disasters or emergencies. The system includes people, processes and structures to deliver outcomes.
The framework has three levels which are the:-
Underpinning the Department’s approach to disaster and emergency management are a set of general principles:-
The adherence of these principles during the management of responses has an underlying effect of supporting staff to lead and take action.
The Prevention Phase involves conducting an assessment to identify potential hazards and develop procedures and policies designed to mitigate or prevent damage. Prevention activities include:
ESMU is responsible for developing state-wide emergency management policy for the Department, providing emergency advice and assistance to state schools and DET workplaces, including operational response services until they move into the Executive Response Team. It also provides advice to assist state schools and DET workplaces review response and recovery procedures for their Emergency Response Plans (ERP).
Every government workplace and state schools in Queensland is required to have a documented ERP as part of its normal operational activities. The purpose of the ERP is to:
Involves the taking of preparatory measures including final development or testing of plans and procedures to ensure that, if an event occurs, state schools and DET workplaces can make decisions and assign resources to cope with the effects of the event. Preparedness activities include:
With a focus on summer weather events, the above representation is effective. However when considering the broad nature of disasters or emergencies this becomes less useful as responses (and subsequent recoveries) need to be ready for year-round implementation and so the prevention and preparation phases are actually concurrent activities. This poses some additional challenges for the Department to be ready 24/7 and for 365 days per year.
The Department’s response framework identifies three internal levels of command and control, being the strategic (Executive), operational (Regional) and tactical (School) levels. An additional level, the State level, also exists and this is the interface into the Queensland Disaster Management Committee (QDMC). This structure is consistent with the State arrangements, particularly the emergency services response structures and allows for alignment with other agencies as well as providing delegated decision making authority at each level for operational efficiency.
The command and control of the Department’s resources during a disaster or emergency ultimately rests with the Director-General. To deliver the required response across the Department during critical periods it is necessary to have a three tiered structure ready to be activated to meet the operational needs.
The strategic level or the executive level response consists of the nominated lead being the Executive Response Controller (ERC) who will be supported by an Executive Response Team (ERT) which will work from, and manage the response, at the Executive Coordination Centre (ECC).
The ERC is responsible to the Director-General. The Assistant Director-General, Infrastructure Services Branch is the nominated ERC and is responsible for activating and directing the level of response across the Department.
The ERC will not be on site, but usually located within Central Office at Education House in Brisbane. The ERC, or their delegate, will represent the department on the State Disaster Coordination Group (SDCG) at Kedron and may also have support staff assisting. Alternatively the ERC may nominate a delegate to represent that role at the SDCG.
The key responsibilities of the ERC include:
The ERT supports the delivery of the strategic direction, guidance, support and resources to the Regional Response Controllers (RRC) and is the peak disaster management decision-making body in the Department in accordance with the Executive Emergency Response Plan.
The management task of this team is to bring together in an integrated, organised and resourced DET network that can take appropriate and timely action to prevent or mitigate the effects of the disaster or emergency.
A senior officer represents the DET at the SDCG and may have support staff assisting. This may be the ERC or it may be another delegated member.
The SDCC will have an Intelligence Group to provide information, intelligence and SITREP’s from the SDCC to stakeholder agencies including the DET ERT which in turn supports the overall DET response and decision making.
The structure of the ERT may vary depending on the event. The basic Response Team structure which follows, is mostly consistent across the Regional and School levels:
The Executive Coordination Centre (ECC) is a temporary facility, activated as required as a place from which an ERC and ERT can monitor, guide and support regional and school controllers managing major DET responses to disasters or emergencies.
The ECC is located on the 4th Floor of 30 Mary Street, Brisbane. It has the technology to support information gathering, data storage and display along with managing response operations to support the Regions.
The ECC is equipped with information and communication technology that enhances the situational awareness of the ERC and the ERT to better inform decision making at the strategic, operational and tactical levels. The ECC is therefore the place where DET functional area leaders and any other relevant agency (e.g. BAS) can co-locate representatives who can provide advice on their current capability and contribute to the DET operational planning and response.
This co-location of key support agencies with DET enables the ERC to effectively coordinate the response to the emergency but it does so supporting the role and functions of the SDCC at Kedron when activated.
Where circumstances prevent operation or access to the nominated ECC location, alternative arrangements will be made by the Executive Response Controller; this may include working from home arrangements or at the location identified in the Business Continuity Plan.
The decision to activate the ECC will be made by Director-General DET or the ADG-ISB who will assume the role of the ERC after consideration of:
The ERC may also activate additional staff to assist with the management of the ECC and may invite other officers/sections to sit on the Advisory Group depending on the context of the event.
The Central Office disaster and emergency response will be guided by:
The DET Procedure Disaster and Emergency Management: